Website maintenance and support, with a person who knows your code
Maintenance covers the work that keeps a site from breaking: security patches and dependency updates, daily backups with restores actually tested, uptime monitoring that alerts us before your customers tell you, and a monthly performance report. Every project we build includes 30 to 90 days of free post-launch support depending on the package, after which a plan is optional — plenty of our clients run fine without one. What you get either way is a person on WhatsApp who has read your codebase, not a ticket number.
- Price
- Free for 30–90 days after launch, then quoted after the audit — a brochure site and a busy store need different attention
- Timeline
- Ongoing — monthly, cancel any time
Who this is for
- A business whose site was built by someone who has since disappeared
- A store where downtime means lost orders, not just embarrassment
- An owner who does not want to think about backups, certificates or plugin updates
When this is the wrong thing to buy
If your site is a simple brochure that never changes and is hosted somewhere managed, you probably do not need a paid plan. We would rather say that than bill you monthly for nothing.
Everything in the price — no line items added later.
Security patches and dependency updates
Frameworks and libraries carry known vulnerabilities once they age. Updates are applied and tested on staging first, so an update never takes the live site down.
Backups that have actually been restored
Daily backups, and restores tested on a schedule. An untested backup is a guess — most people discover theirs was broken on the day they need it.
Uptime monitoring with alerts
Checks from outside your network, alerting us when the site goes down. The goal is that we know before you do.
SSL and domain renewals watched
Expired certificates and lapsed domains take sites offline every day and are entirely preventable.
A monthly report you can read
Load times, uptime, what was updated and anything that needs a decision — in plain language, not a dashboard export.
Someone who knows your codebase
The person answering built or has read your project. No queue, no explaining your setup from scratch every time.
Four steps, and you see the work at each one.
- 01
An audit of what you have
What it runs on, what is out of date, what is exposed, whether backups exist. You get this in writing whether or not you continue.
- 02
Fix what is urgent
Anything genuinely at risk — exposed credentials, missing backups, expired certificates — handled first as a one-off.
- 03
Monitoring and backups in place
Alerting, backup schedule and a tested restore, so the routine work has something to protect.
- 04
Monthly rhythm
Updates applied on staging, restore tested, report sent. You hear from us before you need to chase us.
Projects where we did exactly this.
Both links go to running production sites. Open them and check the load times.
Maintenance & Support — asked and answered.
No. Every package includes free post-launch support — 30 days on Starter, 60 on Business, 90 on Online Store and Mobile App — covering bugs, fixes and small tweaks. After that a plan is optional. The clients who take one want backups, updates and monitoring handled; plenty of others run fine without.